Ratibi Card Salary Check
The Ratibi card is a prepaid payroll card issued by First Abu Dhabi Bank (FAB) in the UAE, designed for employees earning less than AED 5,000 per month. It allows workers to receive salaries without needing a traditional bank account. Checking the Ratibi card salary balance is simple and can be done online, via SMS, or through ATMs.
How to Check Your Ratibi Card Salary Balance
You can check your Ratibi card balance using the following methods:
1. Online via the FAB Ratibi Card Inquiry Portal
The fastest and easiest way to check your salary is through the official FAB Ratibi portal.
Steps to Check Ratibi Card Salary Online:
- Visit the FAB Ratibi Card Balance Inquiry website: ppc.bankfab.com.
- Enter your Ratibi card number (printed on the front of the card).
- Enter the CAPTCHA code displayed on the screen.
- Click on “Submit” to view your balance and transaction details.
✅ Tip: No login credentials are required, just the card number.
2. Check Salary via SMS (If Registered)
You can receive salary alerts and check your balance via SMS if your mobile number is linked to the card.
Steps to Check Balance via SMS:
- Send an SMS in the format provided by FAB (e.g., “BAL last four digits of your card” to the specified number).
- Receive an instant response with your available balance.
📌 Note: This service works only if your mobile number is registered with FAB. Contact customer support to enable it if needed.
3. ATM Balance Inquiry
You can check your balance at any First Abu Dhabi Bank ATM across the UAE.
Steps to Check Balance at an ATM:
- Insert your Ratibi card into the ATM.
- Enter your PIN when prompted.
- Select “Balance Inquiry” from the menu.
- View your balance on the screen or print a receipt.
✅ Tip: FAB ATMs offer free balance inquiries, but other bank ATMs may charge fees.
4. FAB Mobile Banking App (Limited Access)
If you have a registered account with FAB, you may check your salary using the FAB Mobile App. However, most Ratibi cardholders do not have direct app access.
Alternative: Contact FAB Customer Support
If you face issues checking your salary, call FAB customer care at 600-52-5500 for assistance.
Common Issues and Solutions
| Issue | Solution |
|---|---|
| Unable to access the online balance portal | Ensure you enter the correct card number and CAPTCHA. Try refreshing the page. |
| No SMS balance updates received | Check if your mobile number is linked to the card. Contact FAB to update it. |
| Card not working at ATM | Ensure the card is active and has not expired. Try another FAB ATM. |
No, the Ratibi card does not support direct transfers. You must withdraw cash and deposit it manually into another account.
How to Register Your Mobile Number for Ratibi Card SMS Alerts
To receive salary notifications and check your balance via SMS, you must register your mobile number with First Abu Dhabi Bank (FAB).
Steps to Register Your Mobile Number for SMS Alerts
- Visit a FAB branch: Go to any First Abu Dhabi Bank branch with your Ratibi card and Emirates ID.
- Request mobile number registration: Speak to a customer service representative and ask to link your mobile number to your Ratibi card.
- Verify your details: Provide your card details and Emirates ID for identity verification.
- Receive confirmation: Once registered, you will start receiving SMS alerts for salary deposits and balance inquiries.
📌 Tip: If you change your mobile number, you must update it at a FAB branch to continue receiving SMS notifications.
How to Reset or Recover Your Ratibi Card PIN
If you forget your Ratibi card PIN, you need to reset it to access your funds.
Steps to Reset Your PIN:
- Visit a FAB ATM: Insert your Ratibi card into any First Abu Dhabi Bank ATM.
- Select “Forgot PIN”: Follow the on-screen instructions.
- Verify your identity: You may need to enter your card details and personal information.
- Set a new PIN: Choose a new 4-digit PIN and confirm it.
📌 Tip: If you cannot reset your PIN at an ATM, visit a FAB branch or call FAB customer service (600-52-5500) for assistance.
How to Withdraw Salary Using the Ratibi Card
You can withdraw your salary from any FAB ATM or other bank ATMs in the UAE.
Steps to Withdraw Salary from an ATM:
- Insert your Ratibi card into an ATM.
- Enter your PIN when prompted.
- Select “Withdraw Cash” from the menu.
- Enter the amount you want to withdraw (ensure it is within your available balance).
- Collect your cash and receipt.
📌 Note: Some ATMs charge a withdrawal fee if they are not FAB ATMs.
How to Check Salary History and Transactions
The Ratibi card allows you to track your salary deposits and recent transactions.
Methods to Check Salary History:
- Online via FAB Portal:
- Visit ppc.bankfab.com
- Enter your Ratibi card number and complete the CAPTCHA.
- View your salary history and recent transactions.
- Via ATM Mini Statement:
- Insert your card at a FAB ATM and select “Mini Statement”.
- The ATM will print a statement of your last few transactions.
- Via FAB Customer Service:
- Call 600-52-5500 and provide your card details to request a salary history.
📌 Tip: The FAB online portal is the most convenient way to check your salary history without any charges.
What to Do If Your Ratibi Card Salary Is Not Credited?
If your salary is not deposited on time, follow these steps:
- Check with your employer: Confirm whether the salary has been processed.
- Check your balance online or via ATM: Ensure the amount has not been credited.
- Contact FAB customer support: Call 600-52-5500 to check if there are any issues with your card.
- Visit a FAB branch: If the issue is not resolved, visit a FAB branch with your Emirates ID and Ratibi card.
How to Renew an Expired Ratibi Card
The Ratibi card is valid for five years. If your card expires, you need to request a renewal.
Steps to Renew Your Ratibi Card:
- Check the expiry date: The expiration month and year are printed on your card.
- Inform your employer: Your employer is responsible for renewing your card.
- Receive a new card: Your employer will provide a replacement Ratibi card from FAB.
- Activate the new card: Once received, use an ATM to activate it by entering your new PIN.
📌 Tip: If your employer does not provide a new card, visit a FAB branch for assistance.
FAQs About Ratibi Card
1. How do I activate my new Ratibi card?
Insert your new card into a FAB ATM, enter the default PIN provided by your employer, and follow the instructions to set a new PIN.
2. Can I use my Ratibi card outside the UAE?
No, the Ratibi card is only valid for transactions within the United Arab Emirates.
3. What happens if I lose my Ratibi card?
Immediately report the loss by calling FAB customer service (600-52-5500). You can request a replacement card through your employer.
4. Can I transfer money from my Ratibi card to another bank account?
No, the Ratibi card does not allow direct bank transfers. You must withdraw cash and deposit it into another account manually.
5. Is there a fee for checking my balance?
Checking your balance via FAB’s online portal or ATM is free. However, using another bank’s ATM may incur a fee.
FAQs About Ratibi Card Salary Check
1. How can I check my Ratibi card salary without the internet?
You can check your salary via SMS (if registered) or at an ATM.
2. What should I do if my Ratibi card salary is not credited?
First, contact your employer to confirm salary processing. If the issue persists, call FAB customer service at 600-52-5500.
3. Can I withdraw cash using my Ratibi card?
Yes, you can withdraw cash at any FAB ATM or other ATMs, but charges may apply.
4. Is there a fee for checking my balance?
No, checking your balance online or at a FAB ATM is free. Other ATMs may charge fees.
5. Can I transfer money from my Ratibi card to another account?
No, the Ratibi card does not support direct bank transfers.
Final Thoughts
The Ratibi card makes it easy for UAE employees to receive salaries without needing a bank account. Checking your salary balance online, via SMS, or at an ATM ensures you stay updated on your payments. For the best experience, ensure your mobile number is registered with FAB for instant salary alerts.
💡 Pro Tip: Always keep your Ratibi card in a safe place and memorize your PIN for security. If you experience any issues, contact FAB or your employer immediately.
